Keva Victoria Miles

 

Education                                                                                                               

University of Massachusetts, Amherst MA                                                              Candidate: May 2012

Isenberg School of Management

Major: BS in Hospitality & Tourism Management

Southern Cross University, Lismore Australia                         Spring Semester 2011

         Study abroad exchange program for HTM

         Explored Aboriginal and Aussie culture in neighboring towns and cities, and                      throughout the Northern Territory

Needham High School, Needham MA

         Recipient of Martin Luther King Jr. Scholarship for academics

         Selected by faculty/peers to represent Needham High School at METCO                          Leadership Conference 2004-2006

         NHS Dance Team                                                      Academic Year 2004-2008

Honors                                                                                                                    

         Recipient of John and Abigail Adams Scholarship for outstanding MCAS scores

         Recipient of Edwards Scholarship Fund for academics

         National Coalition of Black Meeting Planners Conference, Toronto,                                  Canada Fall 2010  

Relevant Experience                                                                                               

TEN31 Productions, Providence RI                                                  May 2014- Present

         Producer and Performance Artist – specializing in living art installations for                      special events

Rafanelli Events, Boston MA                                                         June 2012 - Present                          - Clinton Gala Foundation (London)

                         - Mayor Marty Walsh Inauguration (Boston) 

                         - Italianissimo (Boston)                                                               

Production Assistant

         Make sure of on-time deliveries, place additional product orders, set- up/break-                down event, make sure everything runs smoothly and all sponsors are assisted in            a timely manner.

The Country Club, Brookline MA                                                     Summer 2012-2013

Banquet Staff

         Worked as part of a team of 3-12 to set-up and break down high-end social                      events including, business/sports dinners, weddings etc. Assured members were              receiving the highest quality service as a banquet server during events

         Supervised and trained new staff (1-2 at a time) members to TCC standards

Hyatt Regency Boston, Boston MA                                              June 2011- Sept 2011

Operations Internship

         Provided services to guests and associates wherever assistance was needed

         Cross-trained in PBX, Concierge, Food & Beverage, In-room Dinning, Bell/Door                Man and Security

Courtyard Marriott, Brookline MA                                                    May 2010-Feb 2011

Bartender/Server

         Provided service in the food and beverage industry

         Oversaw customer satisfaction working closely with management in the process              of decision making

 

Additional Work Experience_________________________________________________

Fine Arts Center Box Office, Amherst MA                                      Sept 2009-May 2012

Box Office Employee

         Completed ticket orders in box office and by phone & mail

         Distributed reserved tickets at time of show

Choreographer/Assistant Dance Instructor

         Instructed children 7yrs to 11yrs of age

Volunteer                                                                                                                  

Hospitality & Tourism Management Career Day 2010, Amherst, MA              March 2010

         Wait Staff

Pine Ridge Animal Center, Dedham, MA                                     March 2005-June 2005

         Fed farm animals, walked dogs, and kept animal facilities clean

Activites                                                                                                                   

         National Society of Minorities in Hospitality, UMass                           2009-2012

         UMass Women’s Rugby                                                 Fall 2008- Spring 2009

Skills                                                                                                                        

         Microsoft Word, Excel, PowerPoint

         Language: Intermediate Spanish, Some French            

         Mixology/TIPS Certified – Harvard Bartending School

         Trained Dancer in the Five Rhythms, Tap, Ballet, Acrobatics, Jazz, Hip-Hop,                    Palm, Modern, Kick-line, Contact and Improvisation

         Basic Gymnastics

         Living Statues